Are you ready to redefine your customer service standards? Our Customer Service Excellence course is your gateway to building a team that not only meets but exceeds customer expectations. This dynamic and interactive training program equips your employees with the essential skills to create memorable and positive customer experiences.
From effective communication and active listening to problem-solving and personalized service, our course covers it all. Your team will learn how to turn every customer interaction into an opportunity for brand loyalty and business growth.
Invest in your team’s potential and watch your customer satisfaction soar. Discover the difference that top-tier customer service can make!
Amad Rashad Thompson is the CEO of Astute Talent Management, based in Nassau, Bahamas, offering international human resource and talent management services including training, corporate presentations, workshops, keynote speeches, and behavioral analysis. Amad has more than fifteen years of experience in diverse sectors such as banking, gaming, and hospitality in The Bahamas and the US, with strategic focus on leadership and organizational development. Amad is a certified HR and Talent Management professional, holding certifications from Cornell University and The University of the West Indies, and is a John Maxwell certified coach and behavioral analyst. His roles include serving as the 2021 Vice President for The Bahamas Society for Human Resources Management, a Subject Matter Expert for the HR Certification Institute, and a member of the Academy to Innovate HR. He has been recognized as a Top 49 Millennial in The Bahamas for his contributions to the HR industry. Amad is also the author of “SHYFT into FOKUS: A Guide to Living a Purposeful Life.”
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